This job aid details how to unlock your Columbia Payer / Employee PaymentWorks account if you should encounter the Single Sign-On (SSO) error. The steps include establishing an alias Columbia email address, updating your Payee / Vendor PaymentWorks account, and unlocking your Payer / Employee PaymentWorks Account.
View and download the Resolving Your PaymenWorks SSO Authentication Error job aid.
Last revision: February 2023
