Check Pick-Up Special Handling Requests

Learn how to request check pick-up or special handling at Columbia University. 


Check Pick-Up special requests should only be used in exceptional circumstances and must be approved by a designated Senior Business Officer, and then reviewed by Accounts Payable.  Note: Call for pick up should not be used for vendor checks. Any vendor check with a pick-up request will require validation by the vendor.

Allowable Reasons to Request Check Pick-Up 

  • Urgent payment 
  • Payments that must be hand-delivered
  • Payments to New York City, New York State, U.S. Government Agencies
  1. Department determines there is an exceptional circumstance that warrants the check to be picked-up
  2. Fill out Check Pick-Up Request Form (See Job Aid for detailed instructions)
  3. University Senior Business Officer (SBO) reviews fully filled out Check Pick-Up Request Form then signs if deemed appropriate
  4. Department creates an Incident in ServiceNow, attaches signed Check Pick-Up Request Form
  5. The request is evaluated by AP and responded to within 24 hours (Approval/Denial provided to the department with cc: to SBO)
  6. Department verifies appropriate handling code is entered on the payment tab of ARC voucher prior to submitting for approvals. Note: Marking handling code alone will not make a check available for pick up
  7. Department sends an individual to a designated check pick-up location (see below) to sign for and retrieve check (ID required). Note: Individuals involved in processing or approving the voucher are not permitted to pick up the check - ID required.
Morningside Check Pick-Up

Please select handling code Bursar in ARC

Columbia University Facilities
1202 Amsterdam Avenue (cross street: 119th)
101 Service Building
New York, NY 10027
Pick-Up Hours: Thursday, 2:00 p.m. - 4:00 p.m. and Friday, 9:00 a.m. - 12:00 noon

Please Note: Do not select Studebaker as a Check Pick-Up location in ARC as Check Pick-Up is not available at this location.

CUIMC Check Pick-Up Hours

Please select handling code CUMC in ARC

Mailroom 1-420
Columbia University Facilities
630 West 168th Street
New York, NY 10032
Pick-Up Hours: Thursday, 2:00 p.m. - 4:00 p.m. and Friday, 9:00 a.m. - 12:00 noon


Complete the Check Pick-Up Request Form for SBO approval and submission to ServiceNow

Check Pick-Up Request

For additional guidance refer to the Check Pick-Up Policy and Procedure job aid. 


Still have questions?

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