CU Marketplace Vendors

Supplier Information

With more than 750,000 products and accessories from over 7,000 brands available, our selection is legendary and that's made us a trusted resource for anyone needing our technology products around the world for decades. From photography, film, music and audio to art and technology; whatever you need, we’ve got it. We carry everything from photo/video/audio gear, computers and IT equipment and peripherals, A/V equipment like projectors and TV, monitors, classroom technology, optics, surveillance cameras, and more.

CU Marketplace Order Questions

[email protected]
(212) 239-7500 Ext 7742

Representative Contact Information

Jason Schwartz (Primary Contact)
Enterprise Account Manager
[email protected]
(212) 239-7500 Ext 7742

Yelena Kataeva
Sr. Account Manager, Business Development
[email protected]
(212) 239-7500 Ext 4459

Quote-to-PunchOut Availability?

Yes

Shipping information

Ground Shipping is free for standard sized packages that are eligible for regular ground shipment. Any oversized, overweight, or non-standard sized boxes (as determined by the shipping carrier) may result in  a shipping fee. 

Returns

Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to B&H within 30 days of the delivery date (subject to certain conditions and exclusions). You may initiate a return or exchange by phone or email. Please view the link below for complete details.

https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp

Supplier Information

Bio-Rad supplies instruments, software, consumables and reagents for your life science research needs.

CU Marketplace Order Questions

[email protected]
(800) 424-6723

Representative Contact Information

Bruce Cutson
Account Executive
[email protected]
(856) 308-6418

Michelle Cherfane
Account Manager
[email protected]
(201) 951-0092

Quote-to-PunchOut Availability?

Yes

Shipping information

$1-$299        freight applies
$300-2,999   free freight
$3,000+        freight applies

Returns

Bio-Rad strives to provide total customer satisfaction. If you have any concerns about the item(s) you have received, or if an item does not perform as expected, please contact your local Bio-Rad office for technical support.

If it becomes necessary to return an item, please contact your Bio-Rad representative first to arrange for a return authorization number. Returns will not be accepted without a return authorization number. After obtaining a return authorization number, please return the item(s) by the specified courier following the approved guidelines. Select products may be subject to a restocking fee. If you have any questions about our Return and Refund Policy, please contact us for more information.

Note that any item may be returned for a full refund within 30 days as long as the item is in original working condition. However, please note that the following conditions apply for the return of particular classes of goods:

Damaged items — if an item has been damaged during shipment, please report the damage to Customer Service and keep all containers and packing materials for inspection
Equipment — returned equipment must be accompanied with a Bio-Rad decontamination certificate
Items shipped with dry ice or blue ice — erroneously ordered items cannot be returned if they require shipment on dry ice or blue ice

Supplier Information

CDW-G provides computer related products, software, and more.

CU Marketplace Order Questions

[email protected]
(203) 851-7116

Representative Contact Information

Jonathan Williams
Account Manager
[email protected]
(203) 851-7121 Ext 87121

Fred Riccio
Account Manager
[email protected]
(203) 851-7116 Ext 87116

Quote-to-PunchOut Availability?

Yes

Shipping information

Free freight unless there are special instructions or heavy shipped items purchased. 

Returns

Product return periods vary typically between 15 to 30 days depending on manufacturer policies. Contact an Account Manager for details and return instructions. 

Apple products are non-returnable. 

Supplier Information

Cell Signaling Technology (CST) is dedicated to providing the world’s highest quality, innovative research products to accelerate biological understanding.

CU Marketplace Order Questions

[email protected]
(877) 616-2355

Representative Contact Information

Joshua Pelta-Heller
[email protected]
(267) 666-7075

Quote-to-PunchOut Availability?

No

Shipping information

Orders less than $550.00 incur a $47.00 flat shipping charge.

Returns

We understand how important it is to work with products that are specific and consistent. To ensure product performance, we validate all CST® antibodies, assay kits, and reagents to ensure optimal performance in the approved applications shown on our product web pages. If a product does not perform in your experiment as described on our website or datasheet using the recommended protocol, please contact your local CST office or authorized distributor within 12 months of product receipt. After you complete a technical support form detailing the performance issue, our expert scientists will contact you to consult and troubleshoot. If the issue has not been resolved after consultation with a CST Technical Support Scientist, CST will confirm and approve a replacement of the antibody at no cost, or provide you with a credit.* This guarantee is valid only for off-the-shelf products purchased directly from CST or one of our authorized distributors.

Supplier Information

Connection offers technology, hardware, software, and services from over 2,000 different manufacturers to help address any need, big or small. 

CU Marketplace Order Questions

[email protected]
(800) 986-9147

Representative Contact Information

Deb Varga
Sr. Executive Account Manager
[email protected]
(800) 986-9147

Quote-to-PunchOut Availability?

Yes

Shipping information

Connection waives ground shipping; fees may apply for heavy freight orders or expedited shipping requests. 

Returns

We accept most returns within 30 days with the exception of certain manufacturers or product lines. Our full return policy can be found at: https://www.connection.com/IPA/Content/Support/Returns/Default

Supplier Information

ePlus supplies various IT related software and hardware.

CU Marketplace Order Questions

[email protected]
(703) 984-8367

Representative Contact Information

Heather Newell
Inside Sales Representative
[email protected]
631-478-6530

Lawrence Altman
Senior Account Manager
[email protected]
(631) 478-6528

Quote-to-PunchOut Availability?

Yes

Shipping information

Shipping fees charged will vary depending on order.

Returns

30 day return policy generally applies, contact your Sales Representative for an RMA.  

Supplier Information

Fisher Scientific is Columbia's primary supplier for laboratory supplies, chemicals, biotechnology products and more.

CU Marketplace Order Questions

[email protected]
(201) 208-3325

Representative Contact Information

Heather Hanna
Senior Sales Representative
[email protected]
(201) 208-3325

Ben Baldino
Senior Account Manager
[email protected]
(862) 668-9591

Quote-to-PunchOut Availability?

Yes

Shipping information

• Free Shipping,  No Dry Ice, HazMat, or Fuel Surcharges.
• Free Shipping on all Invitrogen and Applied Biosystems Products and No Shipping on all non contract products (Cat# NC or 50-)
• Next-day delivery for orders placed before 4 p.m. on all in-stock items from our Eastern Pennsylvania distribution warehouse
• White-glove delivery available for large equipment orders at no additional cost
• Special promotions for new labs through our New Lab Start-Up

Returns

To report an issues with a product i.e. damaged, incorrectly shipped, missing an item or part or not functioning properly please contact our two long tenured dedicated customer service on sites Jeff Stein [email protected] (973-265-3311) or Carol Carson [email protected] (973-265-3310). 

Please Note: Henry Schein will not be made available as an enabled supplier for the November 20 launch of the CU Marketplace. Stay tuned for an announcement about their Marketplace launch date. Meanwhile, continue ordering as you do today.

Supplier Information

Henry Schein provides dental supplies and dental kits for DDS program at Columbia University.

CU Marketplace Order Questions

[email protected]
(631) 843-5809

Representative Contact Information

Anthony Vander Meer
Field Sales Representative
[email protected]
(201) 440-7004

Brande Armstrong
Sr Operations Manager
[email protected]
(631) 843-5809

Quote-to-PunchOut Availability?

No

Note: All orders for Henry Schein should be placed in the CU Marketplace with the exception of those for dentures, equipment, and Schedule II medications (controlled substances). These items require obtaining a quote and generating a requisition in ARC for Supplier ID 0000002610 - HENRY SCHEIN INC (DENTAL).

Shipping information

Order placed by 3pm EST will arrive next day. No shipping charges.

Returns

Please email [email protected] with your invoice number or PO number. Henry Schein will send back a call tag to pick up product

Supplier Information

IDT's custom oligo synthesis platforms provide innovative research tools for genomics applications using NGS, CRISPR, qPCR, and synthetic biology.

CU Marketplace Order Questions

[email protected]
(800) 328-2661

Representative Contact Information

Tamara Wolff
Inside Sales Account Manager
[email protected]
(319) 333-8089

Amanda DeAsis
Territory Account Manger
[email protected]
(203) 767-0261

Quote-to-PunchOut Availability?

No

Shipping information

Free shipping

Returns

IDT does not accept returns on custom products but will review situations on a case by case basis. Please contact your Sales Account Manager for more information.

Supplier Information

Whether you need wholesale medical-surgical supplies, lab equipment, post-acute care supplies or pharmaceuticals, you'll find them in our catalog of more than 300,000 quality medical-surgical products.

Our clinic setup services include a product consultation with an experienced account manager, start-to-finish guidance from a designated setup coordinator and help with everything from ordering and scheduling deliveries to product assembly and placement. McKesson provides Columbia University with free delivery, setup and installation of equipment items.

CU Marketplace Order Questions

[email protected]
(844) 462-5628 Ext 61560

Representative Contact Information

Maureen Morin (Primary Contact)
Field Service Representative
[email protected]
(860) 268-3827

Ashley Killoran
Field Vice President
[email protected]
(516) 382-0064

Quote-to-PunchOut Availability?

No

Note: All orders for McKesson Medical–Surgical should be placed in the CU Marketplace with the exception of those for equipment that requires inside delivery like exam tables. These require obtaining a quote and generating a requisition in ARC for Supplier ID 0000009158 - MCKESSON MEDICAL SURGICAL INC.

Shipping information

No minimum order fee
Next Day Delivery*

Columbia University will not be subject to McKesson's shipping and handling charges for standard deliveries, including shipments made directly from 3rd parties.  Shipping and handling charges may be added to the shipping invoice for deliveries outside the contiguous forty-eight (48) states, additional deliveries, emergency orders, rush orders, orders for Products not regularly stocked by Seller’s local servicing distribution center, cold chain orders, hazmat orders, bulk freight, and Products drop shipped from the Supplier.  

*Items stocked in the local warehouse, ordered prior to 5pm, will be delivered Next Day.

Returns

McKesson Medical-Surgical Return Policy
https://mms.mckesson.com/content/terms-of-sale-primary-care/

Please reach out to the National Accounts Customer Service Team to initiate a return. All returns require an RGA. Returns are picked up within the week unless on a route with special delivery days. 

National Accounts Customer Service
Email: [email protected]
Phone: 844-462-5628 Ext 61560

Supplier Information

Rainin supplies pipettes, tips, and related accessories.

CU Marketplace Order Questions

[email protected]
(510) 564-1600

Representative Contact Information

David Jadric
Field Sales Representative
[email protected]
(845) 596-2394

Quote-to-PunchOut Availability?

No

Shipping information

Free ground shipping.

Returns

Call Rainin Customer Service to get a Return Authorization.  They will instruct next steps.

Supplier Information

MilliporeSigma serves as your partner in accelerating discovery, development, and process scale-up of your therapeutics. We provide products and workflow solutions that streamline processes, reduce costs, and deliver consistent, reliable results.

Product categories include:
• Life Science Reagents & Kits
• Lab Specialty Chemicals
• Lab Separation & Workflow Tools
• Sample Preparation & Chromatography
• Analytical Reagents & Standards
• Biomonitoring & Microbiology
• Diagnostic Kit Components & Assays
• Lab Water Instruments, Consumables & Services
• Bulk & Custom

CU Marketplace Order Questions

[email protected]
(800) 325-3010

Representative Contact Information

Christina Keavaney
Academic Account Manager
[email protected]
(347) 326-0175

Quote-to-PunchOut Availability?

Yes

Note: All orders for MilliporeSigma should be placed in the CU Marketplace with the exception of those for service contracts. These require obtaining a quote and generating a requisition in ARC for Supplier ID 0000066244 - EMD MILLIPORE CORP.

Shipping information

• $20.00 flat shipping fee for all orders 
• Additional $25.00 for overnight or truck delivery

Returns

Please contact your Account Representative or Customer Service directly for information regarding returns.

Supplier Information

MRA supplies many products from the following categories:

• Laptops
• Desktops
• PC Accessories
• Printers
• Servers

CU Marketplace Order Questions

[email protected]
(732) 222-0997 Ext 28

Representative Contact Information

Scott Cherel (Primary Contact)
Director of Inside Sales
[email protected]
(732) 222-0997 Ext 28

Rita Sirabella
NY Sales Manager
[email protected]
(732) 996-7046

Quote-to-PunchOut Availability?

No

Shipping information

Free shipping on most items with the exclusion of oversized/overweight items.

Returns

30 day return policy for unopened products. If an item is DOA, it will be repaired or replaced depending on the situation. Contact your Sales Representative for more details.

Supplier Information

NEB offers the largest selection of recombinant and native enzymes for genomic research. While restriction enzymes remain part of our core product portfolio, our ever-expanding catalog also includes products related to PCR, gene expression, sample preparation for next generation sequencing, synthetic biology, glycobiology, epigenetics and RNA analysis.

CU Marketplace Order Questions

[email protected]
(800) 632-5227

Representative Contact Information

Ekram Abusamhadneh
Senior Field Representative
[email protected]
(917) 697-5776

Quote-to-PunchOut Availability?

No

Shipping information

U.S. orders $350.00 (net) and over: No charge; next business day delivery to all available locations.
U.S. orders under $350.00 (net): $34.00 charge per order; charges are prepaid and added to invoice.

Returns

Columbia may return Vendor’s Merchandise that is damaged or defective upon delivery or which may be shipped in error provided that Vendor’s Customer Service Department is contacted within ten (10) days from the date of receipt of Vendor’s Merchandise and provided further that Columbia returns Vendor’s Merchandise within twenty (20) days of receipt. Vendor pays all costs associated with return.  Merchandise return and Order cancellation may be processed by contacting Vendor’s Customer Service department by phone at (800) 632-5227 or email at [email protected].

Supplier Information

Promega Corporation is a worldwide leader in applying biochemistry and molecular biology to the development of innovative, high-value products for the life sciences.

Please contact your local representative directly for any "Please Enquire" or custom items.

CU Marketplace Order Questions

[email protected]
(800) 356-9526 Ext 4

Representative Contact Information

Sofia De Leon Tobal
Senior Account Manager
[email protected]
(347) 684-0942

Quote-to-PunchOut Availability?

No

Shipping information

Free shipping but special handling charges may apply.

Returns

Products supplied will not be accepted for return unless returned in accordance with an authorization issued by Promega. Contact your Sales Representative for more details.

Supplier Information

QIAGEN's broad product portfolio encompasses consumable kits, instruments, and bioinformatics that allow customers to unlock insights from DNA, RNA and proteins. 

CU Marketplace Order Questions

[email protected]
(800) 426-8157

If you require technical assistance, contact QIAGEN Technical Support at 800-362-7737 or email [email protected].

Representative Contact Information

Jeff Fagan
Professional Customer Solutions Manager
[email protected]
(347) 325-2082

Quote-to-PunchOut Availability?

Yes

Shipping information

$35.00 Flat rate shipping, handling and hazmat fees on all orders.  Ice Fees may apply if applicable.

Returns

If you need to return an order, please contact your Sales Representative Jeff Fagan and provide the PO number or sales order number and the item you want to return.  As well, provide a reason for the return. Restocking fees may apply.

Supplier Information

Staples provides Columbia University with essential supplies to support your business. Product categories include:

• Office supplies
• Copy paper
• Toner
• Technology peripherals
• Facilities supplies
• Bottled water and water filtration 
• Breakroom and snack offerings

CU Marketplace Order Questions

[email protected]
(800) 328-9555

Representative Contact Information

Joshua Klopf
Inside Key Account Manager
[email protected]
(734) 452-4746

Lisa McCool
Key Account Manager
[email protected]
(347) 271-1049

Quote-to-PunchOut Availability?

No

Shipping information

Staples provides free next day delivery to the majority of Columbia University's locations.

Returns

If for any reason you are not completely satisfied with a product purchased from Staples, you may return it within 30 days. Call our Customer Service team to submit a return. We will arrange to pick up the product for exchange or credit.

Supplier Information

Takara Bio USA, Inc. provides kits, reagents, instruments, and services that help researchers explore questions about gene discovery, regulation, and function. 

CU Marketplace Order Questions

[email protected]
(800) 662-2566, Option 1

Representative Contact Information

David Jones
Senior Region Sales Manager
[email protected]
(774) 217-2417

Magali Cavatore-Cepeda
Territory Manager
[email protected]
(917) 239-3475

Quote-to-PunchOut Availability?

No

Shipping information

• Flat Rate S&H $20 on all orders 
• Free S&H if order is over $500  
• Free S&H if an entire order is only for room temperature items

Returns

Products may be returned only upon TBUSA's approval in which case, TBUSA's Customer Service Department will, at its sole discretion, provide a return material authorization number and return instructions, or require destruction of the Product at Customer's site. Products authorized for return must arrive at TBUSA's facilities in a satisfactory condition for resale unless the damage or defect was caused by TBUSA. At TBUSA's request, Customer shall provide a properly completed certificate of decontamination prior to the return. A restocking fee of 25% will be charged on authorized returns that are not due to TBUSA's error. Shipping charges will not be refunded. If Customer is issued a credit for a return and Customer's account is outstanding, Customer may use such credit towards the outstanding balance.

Supplier Information

Thorlabs specializes in the building blocks for laser and fiber optic systems. From opto-mechanical components to telecom test instrumentation, Thorlabs’ extensive manufacturing capabilities produce high-quality, well-priced components and devices for next-day delivery. 

Thorlabs provides items from categories like:

• Mechanics
• Optics
• Fiber
• Light Sources
• Imaging
• Semiconductor Devices
• Motion Control
• Optoelectronics

New Lab Discount Program: https://www.thorlabs.com/NewLabDiscountApplicationForm.cfm

CU Marketplace Order Questions

[email protected]
(973) 300-3000 Ext 4349

Representative Contact Information

Jonathan Miller
Educational Sales Manager
[email protected]
(973) 300-3000 Ext 4349

Tech Support
[email protected]

Quote-to-PunchOut Availability?

No

Note: All orders for Thorlabs should be placed in the CU Marketplace with the exception of custom items requiring special implementation. These items require obtaining a quote and generating a requisition in ARC for Supplier ID 0000006053 - THORLABS INC.

Shipping information

Thorlabs offers free shipping.

Returns

Submit a return request: https://www.thorlabs.com/rma/request.cfm

Warranty Returns:
With the exception of gas cells, specials, and custom items, all standard catalog items (i.e., those available from stock on Thorlabs' website) are eligible for a full refund within 30 days of purchase if the item is returned unopened, is in its original packaging, and is not from an OEM order. Restocking fees may apply based upon the quality and quantity of the items being returned or for requests to return goods outside of the initial 30 day return period. Product warranty durations can be found in our General Terms and Conditions of Sale and on product pages of our website.

Any specials, modifications, or customized items (including custom patch cables) that meet the stated specifications are not eligible for return. In addition, any products that have come in contact with biological specimens or hazardous materials cannot be returned. Please refer to our General Terms and Conditions for more information on items that are not covered by our Limited Warranty.

Supplier Information

USA Scientific provides your laboratory with consumables such as pipette tips, tubes, plates, sealing film, storage boxes, racks, etc. We offer benchtop equipment and are a distributor for Eppendorf, Scientific Industries, Greiner Bio-One, Micronic, and more.

CU Marketplace Order Questions

[email protected]
(800) 522-8477

Representative Contact Information

Mark Rosen
Account Manager
[email protected]
(352) 765-9294

Quote-to-PunchOut Availability?

Yes

Shipping information

Free shipping for orders of $350.00 or more.

Returns

Return authorization numbers must be issued for all returns. Unauthorized returns are not accepted.  A 15% restocking charge is applied to returns on correctly filled orders of non-defective product. Contact your Sales Representative for more details.

Supplier Information

VWR provides access to mission-critical products and discovery-to-delivery solutions for the global life sciences, advanced technologies and research industries.

CU Marketplace Order Questions

[email protected]
(813) 482-3525

Representative Contact Information

Trinh Nguyen (Primary Contact)
Major Account Manager
[email protected]
(646) 330-0918

Colleen Martin
Region Director
[email protected]
(973) 264-7471

Quote-to-PunchOut Availability?

Yes

Shipping information

VWR covers all shipping charges with the exception of ground transportation for bulk chemicals (chemicals in large drums, over 75 lbs.) live products, and furniture.

Returns

VWR is committed to making every purchase a pleasant one. If you are not completely satisfied with your purchase, we're here to help. Contact Account Manager Trinh Nguyen for return instructions.