When checks are sent to the wrong address some are returned to the University and some go missing.  If a check never reaches its destination the vendor may call to inquire about payment.

When a check is returned to AP it can be re-sent to the correct address after the department has verified the vendor information.  When a check is lost it must first be cancelled and then a new check can be issued to replace the original.  In order for a new check to be issued the original check must be voided. 

It is incumbent upon the department to contact AP if a check has not reached its destination or if a vendor is inquiring about a payment.  AP does its best to research and follow-up on returned checks, however; it is the departments’ responsibility to follow-up on payments. 

Procedure:

To stop the payment of a check please fax a memo to Moise Jean-Paul, mj2031@columbia.edu 854-9928 clearly marked “Stop Payment”.  The memo should be signed by the DAF and include the check information (the payee’s name, the gross amount, the invoice number and the invoice date) and an explanation for the stop payment request.

In order to follow-up on payments, see if a check has been returned to the University or to stop payment and then re-issue a check please contact:

Moise Jean-Paul, Accounts Payable
email: mj2031@columbia.edu
FAX: 212-854-9928
Phone: 212-854-2162 

Moise is the person to contact when:

A check was never received by a vendor.
A check needs to be cancelled, voided or have a stop payment issued.
A check needs to be re-issued.

In order to see if a check has cleared.
In order to see if a check has been returned to the University.

To have a checked pulled and have it delivered to you so that important paperwork or payment advice can be enclosed and mailed to the vendor payment address. 

Need more help? 

Contact us: AP Service Center, AP Staff Directory.